Tag Archives: crisis communications

In the Crosshairs of a Critic? Take These 3 Key Steps

In the Crosshairs of a Critic? Take These 3 Key Steps

Not long ago, I provided counsel to an organization subjected to what they believed was a social-media smear campaign. In a nutshell, a former organizational member—terminated about 18 months earlier due to various professional shortcomings—began making allegations that the organization felt consisted of half-truths, distorted depictions, and outright falsehoods. There was a distinctly racial tinge […]