Last week, I was a pleased to be a guest on Joe Takash’s Smart Behaviors Radio Show.

I came on after the featured guest, Cheryl Cran, a little over 30 minutes into the program. Joe asked me to discuss the principles of PAVE, which I created about eight years ago and have provided the framework for some of my seminar work:

P Practice active silence–be a sincere audience
A Ask engaging questions–find out what makes people tick
V Value all people–everyone has a story to share
E Expand your comfort zone–you’ll be amazed by what you learn

In April, I was also on Joe’s outstanding program, which airs on the VoiceAmerica Business Channel. I wrote about my experience at that time.

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