Tag Archives: Facebook

Social Media Motivation: Let it Be Excellence, Not Merely Checking-the-Box Expectations

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Like anything in life, social media should be more than something you do out of obedience or fear. It should be something you engage in to do better, to be better.

If the overriding motivation is because your rivals are doing it, or because others say you should do it, or because you’re afraid of what your clients or peers will think if you don’t do it, then you’ve got it wrong – and that will come across.

On the other (preferred) hand, if you post those Tweets and create that content on Facebook because you want to inform, entertain and engage those you care about – and who care about you – then the caring will only expand.

So don’t chase expectations. Choose excellence.

Find Inside Edge PR on Facebook and on Twitter.

Social Media Backlash is Natural: Steps You Can Take Without Having it Take Over Your Life

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Anyone else notice an increased level of backlash against social media in general and Facebook specifically?

Yesterday, it was Garry Meier of WGN Radio, who wasn’t so much as trashing it as he was questioning how and why it fits into our media-saturated lives.

This is all a natural (and recurring) response to anything that takes an increasingly prominent place (some might say “invades”) in our lives. And it’s especially prone to happen when we didn’t really see it coming–it just sort of happened incrementally.

We’ve all heard (or are) the stories of people who scoffed at Facebook, checked it out once to see what the fuss was all about…and got hooked within minutes.

Whether you are born again in social media or a social media sourpuss, the below slideshow, which I first created in March 2009, may be a helpful reminder of the simple step-by-step process that you can take in this realm–without having it take over your life.

(Note: this presentation was geared toward an Oak Park, Ill. audience, so the “Pope” you see with the red ticket is David Pope, our village president. A little inside joke there.)

One last thing: it’s still lawful to become a fan of Inside Edge PR.

How To Capitalize on Facebook Opening the Door on Personalizing Fan Page Suggestions

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Until recently, Facebook had a glaring oversight when it came to Fan Pages: if you wanted to suggest a Fan Page to someone, you were unable to include a personalized note.

But about two weeks ago, there came a welcome change. Now you can jot a note with that suggestion. So the question you may have is should I include a note?

Absolutely–and it ought to go beyond the obvious “Hey, I think you’d like to be a Fan of XYZ Cause or ABC Organization or LMN Business.”

Communicate in terms of what’s in it for the individual to whom you are making the suggestion. Tell him or her why they should become a Fan.

Here are excerpts from a notes that I sent to friends last week:

“…I am helping with the Facebook Fan Page for BHG/Gloor and giving away $10 gift cards weekly when folks submit song names with real estate related titles (such as “Our House” or “Homeward Bound” etc.). Come play!”

“…I am helping promote Five Seasons Burr Ridge’s Facebook Fan Page. Our Fans win prizes, get helpful fitness tips and keep posted on other related news. Come join us!”

“…I am helping with the Facebook Fan Page for McAdam Landscaping. To our Fans, we award gift cards, provide helpful gardening/landscaping tips and generally add value to their FB experience. Want to come join us?”

If you are tempted to get long-winded, you’ll soon find Facebook limits the number of words you can write. So you’ll have to keep your message succinct, which is as it should be, anyhow.

Growing A Facebook Family With Tom & Eddie’s

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One of Inside Edge PR’s favorite clients, Tom & Eddie’s, is ramping up quickly toward its Grand Opening at the Yorktown Mall in Lombard, Ill. on Friday.

The past few weeks, in a complementary role to the outstanding lead work provided by Ginny Richardson Public Relations, one of my primary responsibilities has been posting content and providing updates to the restaurant’s Facebook Fan Page.

An especially fun subplot the past few days has been spurring on comments via contests offering tickets to the Sneak Peek & Eats “soft opening” that began Monday and ends on Wednesday.

For example, in tonight’s contest, we ask Fans to share another Tom & Eddie combination (other than Tom Dentice & Ed Rensi, the restaurant’s co-founders, pictured below with business columnist and media personality Terry Savage).

Over the last three hours, from “Tom Brokaw and Eddie Van Halen” to “Tommy Tutone and Eddie Albert,” there have been more than 15 responses. Meanwhile, the Facebook Fan base grows daily by more than a dozen individuals.

By the way, Sneak Peek & Eats is much more than fostering good will by providing free meals.

Akin to Major League pitchers and catchers being the first to report for Spring Training, it’s a time for the entire restaurant team to begin working out some kinks and get ready for the public opening.

In much the same way, generating a lively, ongoing conversation on Facebook is not some frivolous exercise. Rather, it’s an effective way to build community even as you are responsive to the views of those who choose to join that community.

When individuals feel that their voices are being heard, respected–and rewarded, on occasion–then they are much more likely to suggest their friends join in as well, and to talk favorably about a given brand or business in their day-to-day travels and interactions.

One last note: did you know you could win a weekly free burger meal for life when you come to Tom & Eddie’s during its Grand Opening on Friday? And this prize isn’t too shabby, either: a free weekly burger meal for a year–80 individuals will get that reward.

Check out this GR-PR news release for those and many other details.

In Social Media, Basic Blunders Still Hurt

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Being in the Social Media realm is no excuse for a slipshod presentation. If anything, given the SM universe’s viral and omnipresent nature, it’s all the more important to dot your i’s and cross your t’s.

In rendering judgment about your professionalism, people still look upon old-fashioned notions like proper grammar, correct spelling and otherwise efficient communication.

This came to mind today as I saw a Chicago-area company, over the last 2 1/2 days, had added one whopping fan on their Facebook Fan Page. Oh, and they are in the midst of a paid advertising push on Facebook.

In their information box, on the left side of the Fan Page, the company had this dubious trifecta: a misspelled street name in their address, a web site link that didn’t hyperlink, and a sloppily noted phone number that lacked any hyphens, periods or anything that made it easy on the eye.

There’s no telling what, if any, effect this slovenly style is having on their attempt to grow their fan base. But in full view of their existing fans, the miscues are a perpetual undermining of corporate credibility.

When’s the last time you had a fresh, qualified set of eyes take a sharp look at the messages you are transmitting to the universe?